RETURNS & REFUNDS
The product offered here is fully
guaranteed to be replaced if defective.
Very occasionally a defective product slips through.
If you receive a disc that skips, locks up, doesn't play,
or is blank, please let me know within 3 weeks of receiving your order.
There is however, no guarantee that these discs
will play successfully in every CD player Indeed, some
players may have varying degrees of
Most successful are CD players that are specifically designed to be
responsive to CDR discs as are many late model DVD players.
All CD players are not equal when it comes to playing CDR
discs. And it has nothing to do with how expensive the player
was! My first generation Kenwood player will play just
about every disc, while the much later Marantz is absurdly inconsistent.
The most common problem is a misreading of the track information.
Pressing the SKIP button on the remote to advance to the next track will
sometimes send the laser back to the beginning. Pressing the
actual button numbers on the deck often is a fix.
Re-inserting the disc sometimes clears things up.
As DVD-R users have discovered there is no such thing as total
If you experience any difficulties with CDR discs, you must
determine whether it is a disc fault or some form of media incompatiblity.
If a CD malfunctions in your system, please try the disc(s) in another
to make sure it is not a difficulty with your unit.
disc does not play in a second system, or the "problem" is
repeated, please advise me by email or
letter, explaining the problem and where on the disc it is most obvious.
I may ask you to return the disc(s).
If the disc does not work in my system, it will be replaced free of charge
and your return postage will be credited towards your next purchase.
If the disc does play without fault in my system, and passes all integrity
tests, then I can only offer a
credit (less 25% restocking charge) towards a different purchase.
Therefore, if inexperienced with CDR discs, it is a good idea
to first order only one set. If that plays without any problems, then
you can be reasonably confident that others will too. My discs are
dubbed at a low speed and on quality media.